readingcommunications

Washington State · Strategic communications & public affairs

A stronger voice for business.A stronger business climate for Washington.

We help Washington’s business community make its case, shape public debate, and build support for policies that help businesses and communities thrive.

From senior counsel and messaging to campaign development and execution, our work spans earned, paid, and owned media.

How we can help
Rooted in Washington. Experienced at every level.Reading Communications
The perspective to see it.
The experience to move it.

When business priorities become public issues,
we help organizations navigate what comes next.

Washington public affairs

A trusted partner to
Washington business.

With more than four decades of combined experience, Jeff and Niki Reading bring a deep understanding of public policy, the media, and the organizations shaping Washington’s economy.

Washington business organizations and corporations we have supported

Selected Washington work

Complex issues.
Public understanding.

Informational and advocacy campaigns making complex policy issues accessible and connecting them to everyday concerns.

Informational campaigns

Three projects
Budget Breakdown homepage introducing Washington’s state budget and budget shortfall.

Client: Washington’s business community

Visit Budget Breakdown

01State fiscal policy

Budget Breakdown

From record surplus to record shortfall. What happened?

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The challenge

Washington went from a massive surplus used to justify record spending to a record budget shortfall—without a recession. There was no central repository where people could understand the history, the context, and the facts.

Our client was Washington’s business community. The presentation had to be neutral and credible, with a case that could withstand scrutiny.

The approach

Our approach was “dissertation plus cartoons”: the rigor of deeply sourced research paired with clear, engaging creative.

We developed the strategy and messaging, built the public information resource, and produced the whiteboard explainers and Super Bowl cartoon ads. The resource demystified the state budget with more than 90 citations of the state’s own data. The project generated more than 40 million impressions.

Tacoma Loves Restaurants homepage showing diners at a local restaurant and links to information for owners, workers, and consumers.

Client: Washington Hospitality Association

Visit Tacoma Loves Restaurants

02Local business & community

Tacoma Loves Restaurants

What did it take to keep Tacoma’s favorite restaurants open and thriving?

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The challenge

For decades, restaurants had ranked among consumers’ favorite industries. Yet consumers regularly supported policies that made it increasingly difficult for those same restaurants to remain viable.

The challenge was to bridge the distance between those two instincts: affection for local restaurants and support for policies that put their future under pressure.

The approach

We surveyed Tacoma residents to understand their knowledge of the restaurant business, then developed the strategy, messaging, and creative behind Tacoma Loves Restaurants. We built the website and produced quizzes, trivia, and videos featuring local restaurant owners and workers, making rising costs tangible through familiar people and places.

The campaign examined those costs from three connected perspectives: owners’ ability to keep their businesses viable, employees’ livelihoods, and consumers’ own dining costs and choices. The goal was to connect Tacoma’s love for its local restaurants with a deeper understanding of what it took to keep them open and thriving.

The Seattle Median homepage featuring Seattle’s skyline, Mount Rainier, and policy reporting under the heading A Median Point of View.

Client: Seattle’s business community

Visit The Seattle Median

03City policy & civic life

The Seattle Median

Did Seattle’s policies deliver on its ambitions?

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The challenge

Seattle voters embraced ambitious progressive ideas, but unmet promises too often led to new officeholders rather than greater accountability. The challenge was to move beyond that cycle and examine whether the city’s policies delivered on its aspirations.

The approach

We conceived The Seattle Median, developed its creative identity, built the website, and produced its ongoing editorial content.

The project took Seattle’s ambitions seriously by testing assumptions, tracking progress, and measuring outcomes against intent. Rigorous policy analysis supported clear, accessible conclusions about implementation. The aim was common ground with Seattle voters—shared goals examined with scrutiny, rather than partisan opposition or reflexive cheerleading.

Advocacy campaigns

Three projects
Welcome Home website explaining housing supply proposals, local government tools, and pathways to homeownership.

Client: Washington REALTORS®

04Housing & homeownership

Welcome Home Washington

What if making homes more affordable began with making more homes available?

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The challenge

The goal of more affordable housing was broadly shared, but resistance to development and misconceptions about its effects remained strong. The challenge was to connect that shared aspiration with support for the additional housing needed to make homeownership attainable.

The approach

We developed the campaign strategy, messaging, and creative. We framed affordability as an availability problem: limited inventory left families with too few options. For Washington REALTORS®, we positioned supply-side reforms as a practical path to homeownership and outlined concrete ways local governments could support more housing.

The website anchored a grassroots strategy activated through paid media, including campaign videos, connecting the case for reform with opportunities for public engagement.

The lieutenant governor hailed the Legislature’s progress and proclaimed it Washington’s “Year of Housing”.

05Clinical independence & patient access

Washington Patient Access Coalition

Could a bill intended to protect clinical decisions destabilize critical care?

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The challenge

SB 5387 sought to protect clinical decision-making from corporate influence. With the debate focused on private equity in healthcare, the broader consequences for hospital care were being overlooked.

The challenge was to explain how a bill pursuing that goal could destabilize staffing arrangements essential to critical care—even where those arrangements did not involve interference in clinical decisions.

The approach

Drawing on state hospital records, federal cost reports, and clinical staffing benchmarks, we assessed individual hospitals against seven weighted risk factors and modeled five categories of transition costs. We then aggregated exposure by health system and examined clinician-transition scenarios to trace potential effects on emergency, intensive-care, and surgical capacity—and patients’ access to care.

An interactive statewide map made the findings locally accessible. Published sources, formulas, and scenario assumptions let readers examine how the estimates were constructed. We presented ranges and distinguished modeled risks from predictions, making uncertainty part of the analysis.

The Seattle Times coalition op-ed, Lawmakers, let gift card proposal expire and focus on what matters.

Client: Multinational coffeehouse company

Read the op-ed

06Consumer policy & business advocacy

Gift Card Legislation

How could a major brand defend its interests without becoming the story?

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The challenge

A global coffeehouse company faced gift card legislation that created an estimated $200 million in annual exposure. A broad, well-funded coalition of progressive advocacy organizations had already launched a coordinated campaign in a receptive political environment.

The assignment was to credibly counter that narrative, reduce legislative support, and keep the client’s name out of the opposition effort’s legislative and media communications.

The approach

We brought together businesses and associations across retail, grocery, hospitality, banking, and other sectors, centering the debate on the implications for small businesses and consumers. A rapid-response war room coordinated legislative strategy, master and sector-specific messaging, and media outreach.

We secured op-eds and favorable editorials across the state, developed digital content and a social-media toolkit, and drafted testimony and committee and floor remarks for coalition members and allied lawmakers.

When proponents revived the effort through a budget proviso, we used consumer-complaint data and targeted legislative communications to challenge its rationale. The bills failed to advance, and the budget proviso was removed.

Our approach

Clear thinking.
Purposeful action.

We connect business priorities to the public conversation—with strategies built around clear objectives, key audiences, and meaningful outcomes.

Discuss a communications challenge
01

Public affairs & advocacy

We build support for business priorities by developing communications strategies, mobilizing coalitions, and equipping organizations to engage policymakers, stakeholders, and the public.

02

Strategy & messaging

We make complex issues accessible and compelling through core narratives, policy briefs, and campaign materials that give people a reason to listen—and act.

03

Media relations & issues management

We help organizations anticipate scrutiny, respond to emerging issues, prepare spokespeople, and work effectively with reporters.

04

Executive communications

We help leaders speak with clarity and purpose through speeches, testimony, presentations, and thought leadership grounded in their organizations’ priorities.

A distinct area of practice

Healthcare.
Deep experience.

Our healthcare work brings together public policy, corporate communications, executive thought leadership, and experience with some of the world’s leading life sciences companies.

Explore our healthcare experience

Our people

Experienced counsel.
Personally invested.

Jeff Reading

Jeff Reading

Strategy · Public affairs · Executive communications

A communications professional with 25 years of experience, Jeff has supported some of the world’s largest companies and worked as a spokesperson, speechwriter, and strategist for Washington elected officials at the metropolitan, state, and federal level.

More about Jeff

His experience includes policy communications for Microsoft; issues management for Starbucks; rapid response for Merck; corporate messaging for Johnson & Johnson; and public affairs support for Amazon, Amgen, and CenturyLink. His work has spanned the local, state, and federal levels.

Jeff has provided C-suite executive communications support for Microsoft, Johnson & Johnson MedTech, DePuy Synthes, Merck Vaccines, and others.

He began his career in the public sector, supporting dozens of Washington elected officials at the metropolitan, state, and federal level.

Niki Reading

Niki Reading

Public policy · Journalism · Healthcare communications

Niki brings 20 years of experience in journalism and communications consulting, with a proven ability to make complex public policy engaging, accessible, and easy to understand.

More about Niki

She spent the first decade of her career covering state government and public policy in Washington and Oregon for newspapers and television. Her writing has appeared in The Wall Street Journal.

She has spent the last decade using those skills to influence public perception and policy through communications and public affairs.

Outside of Reading Communications, Niki led PR and communications for Eli Lilly’s largest oncology portfolio as senior vice president at Porter Novelli.

Good work starts with a conversation.

Every engagement begins with a conversation about the issue, the landscape, and the story that needs to be heard.